Terms and Conditions
At Spa Sway, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
Personal Information
- Personal Information: When you book a service, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
- Usage Information: We may collect information about how you use our website, including IP addresses, browser type, and pages visited. This information helps us improve our website and enhance your user experience.
- Cookies: Our website uses cookies to personalize your experience. You may choose to disable cookies in your browser settings, but please note that doing so may affect the functionality of our website.
Use of Information
- Service Provision: We use your personal information to process transactions, provide services, and respond to your inquiries.
- Marketing: With your consent, we may use your contact information to send you promotional offers, newsletters, and information about special events. You can opt-out of marketing communications at any time.
Sharing of Information
- Third-Party Service Providers: We may share your information with third-party providers who assist us in operating our website, conducting business, or providing services to you. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
- Legal Compliance: We may disclose your information if required by law or in response to a legal process to protect the rights, property, or safety of Spa Sway, our users, or others.
- No-Show Policy: If you fail to show up for an appointment without notice, you may be charged up to 100% of the service cost.
- Refund Policy: All sales are final. Refunds on services, gift cards, or memberships are only issued at Spa Sway’s discretion and are subject to review.
Data Security
Spa Sway implements appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, we cannot guarantee absolute security, as no method of transmission over the internet is completely secure.
Your Rights
- Access: You have the right to request access to the personal information we hold about you.
- Correction: If your information is inaccurate or incomplete, you have the right to request correction.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
To exercise any of these rights, please contact us using the contact information provided below.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to information collected by Spa Sway, and we are not responsible for the privacy practices of other sites.
Changes to this Policy
Spa Sway reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of the modified policy.
CONTACT INFORMATION
EMAIL: hello@spasway.com
PHONE: 512.873.0999
SPA SWAY AT THE DOMAIN
11011 Domain Drive #124
Austin, Texas 78758
SPA SWAY WESTLAKE
701 S Capital of Texas Hwy Suite E-500
Westlake, Texas 78746